Waco Convention Center & Visitors Bureau

Update regarding COVID:

Much of our staff has been deployed to other departments such as Emergency Operations Center, Police Department, and Health Department during the COVID-19 Pandemic. Questions regarding your convention or meeting may be directed to:

Administration and Marketing

Administrative Offices Located inside the Waco Convention Center, First Floor
100 Washington Avenue, Waco, Texas 76701
Mailing address: PO Box 2570, Waco, Texas 76702-2570
Phone: (254) 750-5810,  (800) 321-9226
Toll-free Phone: (800) 321-9226
Direct: (254) 750-5810

Todd Bertka
Waco Convention Center
& Visitors Bureau Director
Email Todd

Felicia L. Taylor
Business Manager
Email Felicia

Maria Larsen
Customer Service
Email Maria

Carla Pendergraft
Director of Marketing
Email Carla

Tourism & Waco Tourist Information Center

106 Texas Ranger Trail, Waco, Texas 76706
Located at I-35 & University Parks Drive
Exit 335B from IH-35; follow the signs
Mailing address: PO Box 2570, Waco, Texas 76712-2570
Phone: (254) 750-8696 or (800) 922-6386;  Fax: (254) 750-1694

Susan Morton
Tourism Sales Manager
(254) 750-8610
Email Susan

Melissa Wiegel
Lead Tourism Counselor
(254) 750-8697
Email Melissa 

Open Position – Full Time
Tourism Counselor
(254) 750-8696

Barbara Kinsey
Tourism Counselor – Part-time
(254) 750-8696
Email Barbara

Becky Aydelotte
Tourism Counselor – Part-time
(254) 750-8696
Email Becky

Waco Convention Center & Visitors Bureau Sales & Service

Rhonda Sullivan, CMP
Director of Sales & Catering
Email Rhonda
Mandy Spikes
Convention Sales &
Service Manager
Email Mandy
Melinda Adams
Senior Sales Manager
Email Melinda
Aubrey Pruitt
Email Aubrey
Open Position Open Position

Waco Convention Center Food & Beverage

Jennifer Batey
Email Jennifer
Open position
Senior Cook

Austin Johnson

Waco Convention Center Facility Operations

Brianna Markum
Operations Manager
Email Brianna
Chris Farmer
Operations Coordinator
Email Chris